Post-Checkout Integration

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Once the shopper has placed the order in the checkout, the fulfilment work begins: sending the products, handling returns, replacements and occasional complaints. As a merchant you need to keep SeQura up to date so that we can charge the shopper the right amount at all times, and pay you the money for the order. You can do this through our web-based back office system, Simba, or through one or more of the APIs documented in this section.

Operational APIs

The following APIs lets the merchant provide SeQura with information we need to manager orders:

  • Order Update API: The Order Update API allows you to make all kinds of modifications to orders, totally obviating the need to access the back-office system.
  • Delivery Report: Alternatively to the Order Update API, the Delivery Report allows you to notify us once per day of which orders have been delivered lately. This lets you to send the bulk of information automatically, but any later updates to the orders have to be handled through the back-office system.
  • Statistics Report: The Statistics Report gives SeQura information that is used for Quality Assurance in the long term.

While all the post-checkout APIs are optional in theory, in practice you will need to implement one of the APIs Delivery Report or Order Update, or you will have to perform manual steps in SeQura's back-office system for every order you ship.

Information APIs

The following API lets the merchant fetch information about the periodic transfers that SeQura makes to pay for orders:

  • Disbursement API: The Disbursement API gives you detailed information regarding the funds that SeQura pays to you per order (or per shipment) allowing you to reconcile order payments automatically.

Merchant-side APIs

The merchant can make the following APIs callable in their system to allow SeQura to notify the merchant of certain events in the order's life cycle: