Common Setup Issues

❌ "Missing MCP token" error

• Ensure your token is properly set in the configuration
• Check that the token hasn't expired (60-day limit)
• Verify the Authorization: Bearer header format is correct
• Confirm the token was copied completely (no extra spaces)

❌ "Merchant not found" error

• Confirm your merchant account has API access enabled
• Ensure your token hasn't been revoked
• Verify you're using the merchant reference from your active account

❌ "Connection failed" error

• Verify your internet connection
• Check the MCP server URL: https://simba.sequra.com/mcp or https://simba.sequra.svea.com
• Ensure Node.js 18+ is installed for the MCP client
• Check if your firewall is blocking the connection

❌ "npx command not found" error

• Install Node.js 18+ from nodejs.org
• Verify installation: node --version and npx --version
• Restart your terminal/command prompt after installation

❌ "Permission denied" error (Linux/macOS)

• Ensure the configuration file has correct permissions
• Try: chmod 600 ~/.config/Claude/claude_desktop_config.json